CX Consulting Manager, Hycom
Customer Experience expert strongly believing in changing the behavior and culture of companies to improve the lives of customers. She is passionate about the experience of customers, values their opinions, which she learns through direct interactions with their emotions and feelings. 10 years of experience in designing and implementing holistic user experiences allows her to perfectly understand and address their changing expectations and problems. Currently, as a Customer Experience Manager at Hycom, she provides professional advice and supports the implementation of digital solutions projects for the highest-rated global players with constant attention to the needs of their clients.