Speaker Details

CX Consulting Manager, Hycom

Lucyna Dziewa

Customer Experience expert strongly believing in changing the behavior and culture of companies to improve the lives of customers. She is passionate about the experience of customers, values their opinions, which she learns through direct interactions with their emotions and feelings. 10 years of experience in designing and implementing holistic user experiences allows her to perfectly understand and address their changing expectations and problems. Currently, as a Customer Experience Manager at Hycom, she provides professional advice and supports the implementation of digital solutions projects for the highest-rated global players with constant attention to the needs of their clients.

Lucyna Dziewa

Know What You Will Learn

All Sessions


Customer Journey driven UX Design


Kino Wisła