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Design is about creating meaningful services and products through unique and valuable experiences. As people around the world continue to discuss user experience, customer experience and the like, sometimes we forget that we are in fact designing for other people. At UX Poland, we believe that we need to focus on designing for the human experience.
We designed a conference experience like no other. We want to tell you a story about design that will inspire ideas and debate. We’ve mixed inspiring talks featuring parallel tracks with more interactive sessions and workshops where you can discuss and learn about the latest in research and design.
32 inspiring talks
5 full-day workshops held by top international practitioners
A community of 500 designers from all over the world.
The summary speech at the end of the conference, Indi will use the two days to investigate “what is on your mind at work” from many conference attendees. She will look for patterns and create her slide deck to represent what is on people’s minds, and how the content of the conference has mapped to it. It will be a big chunk of work, but it will be fun!
Indi Young (Independent Consultant)
Indi Young is an empathy researcher and writer. She helps organizations of any size explore different perspectives, both internal and external, to bring insights that help clarify and reframe the way people make things and the way they work together.
She created mental model diagrams, was the first Rosenfeld Media author, and was a founder of Adaptive Path.
Andrea ResminiJönköping International Business School
Closing Keynote: Ghost in the Machine - The Architecture of Information Spaces
We are connected. Constantly. Being „jacked-in” changes our relationship with computing and information, introducing a new need for context, place and meaning that is deeply rooted in both our ghost, our cognitive side, and our machine, our physical body. But are these really two separate things? After all, we live and thrive across multiple places made of bits where our many disembodied selves connect people, places, objects into complex systems through ever-changing semantics that defy or enhance physical proximity. Through an analysis of the language of media as diverse as novels, movies and videogames, this talk argues that the language we use to make sense of cross-channel user experiences is that of information architecture.
Andrea Resmini (Jönköping International Business School)
Andrea Resmini is an assistant professor at Jönköping International Business School, in Jönköping, Sweden. Architect, information architect, compulsive reader, pensive writer, videogamer, piano player, Andrea is the Editor-in-chief of the Journal of Information Architecture and the author, together with Luca Rosati, of Pervasive Information Architecture, the only book so far to tackle the complexity of cross-channel user experience design. He tweets at @resmini and his personal website is andrearesmini.com.
Jeff ParksKina’ole Inc.
Opening Keynote: Accountability In Design - Our History Will Be What We Make It
We have a need as designers to start taking responsibility for the work we create for other people and to begin judging the legitimacy of all solutions based on the courage to do what is right for the long term and not just for right now.
Acknowledging the struggles of the designer, and those we work with in the information age, we must start to look at how technology can illuminate and inspire; recalling non-technical solutions that brought about some of the greatest change to business and academia.
Jeff Parks (Kina’ole Inc.)
As co-owner of the service design management consulting company, Kina’ole Inc, Jeff empowers teams around the world from Fortune 500 companies to non-profits to break down their own silos for the betterment of the design process and their users.
Jeff’s thought-provoking presentations on the cultural and human aspects of an always-connected marketplace have earned him accolades at conferences around the world. He has also been a trusted mentor to over a hundred designers world wide over the past decade.
On The Politics of Experience
Kara will talk about her cross-cultural experiences in research and design and how these have shaped her views on what it means to design to improve life. She’ll share some of frog’s social innovation work and how learnings from this can help inform how we might approach design in our shared future.
She’ll also touch on what it means to be enablers of the next generation to ensure that the human experience he or she designs for is one that can be maintained.
Kara Pecknold (frog)
Kara Pecknold is a Senior Design Researcher at frog where she focuses on the dynamic insights found at the intersection of people, products and systems. Prior to this, she worked on projects in international development, health care, energy and education. Her Master’s in Design from Emily Carr University focused on cross-cultural design process where she considered how to navigate effective dialogue and collaboration methods when designing a solution for those who don’t share the same language or technology. She is proudly Canadian and hails from Vancouver but now calls Munich home.
The UX designer - a conductor?
Orchestrating design is about shaping tone-of-voice, branded experiences, and translating human behaviors.
It is about creating delightful UI metaphors, merging product and digital design leveraging prototypes and feedbacks.
The design process in a consulting context is complex and requires a large set of methods and tools.
In his talk Christian will refer to examples from his recent projects and work at IDEO - at intersection of design, technology and human behavior.
Christian Hertlein (IDEO)
Christian is an Interaction Designer at IDEO Munich. His passion lies in using empathic and human-centered design to create impactful user experiences within the intersection of visual, digital and physical methods and tools. He is a real design unicorn, by combining a classic education in graphic design, a master in interaction design and coding skills. Across a wide range of industries Christian focuses on designing, appropriating and developing technology for the creation of objects, interfaces and spaces that evoke emotion, creativity and playfulness. In addition, Christian is a keen storyteller to help users understand and appreciate complex connections.
Konstantin WeissInformation Architects
Containerisation of the web
In a world of unescapable information, how do we want to handle trillions of devices and services, many of them craving for our attention? There are alternatives to the paradigms of the OS apps and the page-based web. Let me introduce the container model. With it, focusing on user tasks, content can be re-compiled and distributed. Responsibility can be divided between the creation and composition of content. This can help us to build a better, more humane, ambient information age.
Konstantin Weiss (Information Architects)
Konstantin connects needs, forms and functions. He has been Information Architect and Consultant on User Experience for the past 6 years and is now partner at Information Architects, Zurich. Konstantin’s clients are in media, e-commerce and transaction industries. Konstantin has developed online concepts and strategies for brands like Zeit Online, Panasonic, Sony and o2, dealing with areas like business process web applications, marketing sites, digital branding, customer care and corporate intranets.
The world is your playground! How getting out of the office can be your most valuable research tool!
An introduction to field studies and how organizations use them to uncover how real customers use products. Why stay in the lab when you can get out and visit customers in their own environment? Too often we rely on lab studies to research our customers, but when does a customer actually sit in a lab to do their online shopping? Get out of youroffice, go visit customers in their homes and learn the real pains and issues your customers face.
Matt Lee (Booking.com)
Matt is a homegrown usability expert having spent years working at Microsoft, Amazon, Zappos and now Booking.com, where he heads up the Mobile research efforts. Blending research techniques from Human Computer Interaction, Usability and Marketing research, one thing remains his passion, his love of learning how people interact with products.
The Dirty Word of Design: Management
As designers, we are successful when we create experience that empower humans. As managers, we must do the same for team members.
Based on 4 months of interviewing the world’s most respected design leaders, Alisan shares the success stories (and failures) of innovation managers within companies.
This presentation shares actionable methods for navigating organizational relationships and strengthening the role of designers within organizations (even if you aren’t a manager).
Alisan Atvur (propelland)
Alisan is a lecturer at the California College of Arts and Chief Humanist at Propelland (a service design consultancy in San Francisco). Previously, he was a senior designer at frog where he lead initiatives in healthcare, consumer electronics, and finance. He mentors leaders at Mozilla, AIGA and the Information Architecture Institute. He holds patents in several UI conventions. He is an editor of Touchpoint, a journal for service design.
Insight at scale
The Design UX community has embraced user research as an important tool in the product development process. Many of us are used to the routine of interviewing users to get feedback on existing designs and inspiration for creating new ones.
Yet, what happens when your product or feature will be used by literally millions of people? How can you be sure that your insights retain their validity and potency at scale? This talk will provide examples of research methods “at scale” and will draw upon my experiences conducting international research at Facebook, Netflix and Spotify.
Mateo Rando (Spotify)
Mateo is a researcher at Spotify at the Stockholm headquarters. Before that he held research roles at Facebook and Netflix at their California headquarters. Even before that he was a kid at his family’s headquarters.
Nat WeimannInteraction Design Foundation
Combi, co-creation & empowering design. What Peru taught me about UX?
Lima, 8 am. I’m stuck in the traffic jam, wishing I could take a metro. But there’s no metro. No regular public transport. “If I was in THEIR place, I would fix that”, I’m complaining, thinking about the local authorities. My neighbours do the same but finally they give up because they know that nobody would listen - in emerging markets like Peru, the user experience is too often subordinated to various political and economical interests. However, as researchers and designers we have tools to change this reality. Let’s learn how we do!
Nat Weimann (Interaction Design Foundation)
Nat Weimann is CX evangelist and cultural anthropologist. She applies the co-creation philosophy and business innovation strategies to emerging markets, treating the empowering design as trigger for social and economical change. She collaborated with School of Form on the course of anthropology in design, as well as exposed at its conference Niewidzialny Dizajn. As Global Design Ambassador in the Interaction Design Foundation, her mission is to contribute to human well-being by creating the best user experiences in all existing realities.
Enjoy the beautiful venue of Muranow Convention Center located in the building of Museum of the History of Polish Jews in Warsaw. Its inspiring and breathtaking architecture will make you engaged in the unique event experience.